Appsocom / Customer support

Every customer,answered.

One line of code puts a chat on your website or app. The AI answers from what your business knows, and when a person is needed, it rings the right team.

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Live in an afternoon.

No developers needed for a website. Apps pair with a one-time code.

Paste one line

Add the script tag to any website, from WordPress to a custom build. The chat bubble appears in your colours.

Teach it your business

Upload FAQs, policies, price lists and delivery terms to the knowledge base. The AI answers from them and says so when it doesn’t know.

Pick who answers

Each site or app gets its own answering team. Handovers ring their phones, even with the app closed.

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Built for real conversations.

Answers from what you know

Grounded in your own knowledge base, not the open internet, so answers match your prices and policies.

Hands over gracefully

When a customer needs a person, the conversation lands in your team’s support inbox with the whole history.

Rings the right team

Sales questions ring sales; order problems ring operations. Calls reach Android, iPhone and desktop.

Call the customer back

Talk to a visitor from the conversation, in the browser, with no phone number needed.

Every site, one inbox

Run support for several websites and apps from one place, each with its own team and chat.

Bring your own bot

Already have a chatbot? Pair your app with the Appsocom link and hand conversations over to your team.

Pricing

Support for 1 site comes with Business and Pro

That includes 100 AI conversations a month. Each extra website or app costs ₦30,000 a month with 500 AI conversations. Busy sites can take Support Plus: 2,000 AI conversations for ₦90,000. Human replies are always unlimited.

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FAQ

Questions about support.

Does it work with WordPress, Shopify or Wix?
Yes. Any site that lets you add a script tag can run the chat. Mobile and web apps can pair with the Appsocom link instead.
What happens when the AI doesn’t know the answer?
It says so and offers a person. The conversation moves to your team’s support inbox, and the team’s phones ring so someone picks it up quickly.
What is an AI conversation?
One chat with one visitor that the AI answers, however many messages it takes. Conversations your team answers themselves never count, and human replies are unlimited.
Can the AI make up prices or promises?
It answers from your knowledge base and tells the visitor when it isn’t sure, rather than guessing. You can read every conversation in the support inbox.
Can I run support for more than one website?
Yes. Each site or app has its own chat, answering team and monthly allowance, all in one support inbox.

Try it right here.

The chat on this page is Appsocom itself. Say hello, or ask for a demo on your own site.

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